Click here to download brochures:

Perceptions Coaching

"As a result of working with Perceptions Coaching, there has been a marked improvement in the team’s performance and in our relationship with our clients. The Account Managers have more confidence when dealing with clients, the communication across the team has improved, the Team Supervisor is more self-assured and is able to delegate more easily. Most importantly, the team now recognise the need to develop every possible opportunity to innovate and to deliver exceptional customer service."

N.T., Vice President, IMG (UK) Ltd, London

more testimonials
Useful Data

Key facts & data

  • 75% of employers expect to see an increase in coaching by line managers in the next few years (CIPD).
  • 80% of managers expressed a belief that they would benefit from coaching in their place of work (CMI).
  • 93% of managers believed that coaching should be available to all employees regardless of seniority (CMI).

Managers who received coaching:

  • 80% stated it led to generating responsibility within the employee

Study of FORTUNE 1000 companies

The majority stated:

  • Coaching led to improvements in productivity
  • A noticeable improvement in customer service
  • An improvement in retention of senior people
  • An improvement in cost reductions
  • Improved bottom line profitability

The majority of the recipients of coaching reported:

  • Improvements in working relationships with direct reports
  • Improved working relationships with their boss
  • That coaching led to improvement in team-working
  • Significant reduction in conflict and divergence
  • Improved working relationships with clients