Key facts & data
- 75% of employers expect to see an increase in coaching by line managers in the next few years (CIPD).
- 80% of managers expressed a belief that they would benefit from coaching in their place of work (CMI).
- 93% of managers believed that coaching should be available to all employees regardless of seniority (CMI).
Managers who received coaching:
- 80% stated it led to generating responsibility within the employee
Study of FORTUNE 1000 companies
The majority stated:
- Coaching led to improvements in productivity
- A noticeable improvement in customer service
- An improvement in retention of senior people
- An improvement in cost reductions
- Improved bottom line profitability
The majority of the recipients of coaching reported:
- Improvements in working relationships with direct reports
- Improved working relationships with their boss
- That coaching led to improvement in team-working
- Significant reduction in conflict and divergence
- Improved working relationships with clients