"I did the anchor exercise with Damian Culhane. I'm a confident person and comfortable speaking in public but I was facing another big step yesterday. Live television, on the sofa with Natasha Kaplinsky and Dermot Murnaghan, live radio with Nicky Campbell on BBC 5 and live debate with Jeremy Vine on BBC1. All within 1 hour from each other. I am sure you will agree with me that, unless you are a seasoned pro, this is confidence at another level. Damian’s skills and by talking me through it, set a powerful anchor. I went into every interview knowing that if I were to ‘'lose my cool' I could always rely on my anchor. Needless to say, that was enough to keep me going."

L.S., Chief Executive, Surrey